FAQ’s

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FAQ’s

Shopping Information

We offer delivery across Pakistan! Standard delivery charges are Rs.250/- for local orders. However, we also provide free shipping on orders above Rs.5000/-. Feel free to contact us for more details!

Delivery time depends by area. Within domestic orders, it would usually take 2 to 5 working day. We always try our best to process and ship as fast as we possibly can. You’ll receive a track link when you’ve shipped.”

After you order, you will get an email confirmation of your order details. We will then process your order, pack your items with care, and ship them out within 24 hours/days. After shipping, you will get a tracking link to track your delivery status. If you have any questions, don’t hesitate to contact us!

Yes, you will receive an invoice for your order. Once your order is confirmed, an invoice will be sent to your email. If you do not receive it, please check your spam folder or contact us for assistance.

Shopping Information

Payment is taken from your bank account at the time of order confirmation. If you use a credit or debit card, the amount will be deducted immediately. For other payment methods, processing times may vary. If you have any issues with payment, feel free to contact us.

A wishlist allows you to save your favorite products for later. You can add items to your wishlist and easily find them when you’re ready to purchase. It’s a great way to keep track of products you love!

If you receive a damaged or incorrect product, please contact us immediately at [your contact details] with your order number and clear photos of the item. We will review your request and arrange for a replacement or refund as per our return policy.

Yes, you can change or cancel your order within 12 hours of placing it. Please contact us as soon as possible at Whatsapp 0300-0204855. Once the order has been processed or shipped, changes or cancellations may not be possible.

Package tracking allows you to monitor the status of your order in real time. Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to check the delivery progress on our website or the courier’s tracking page.

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